Business Analyst / Product Owner / Project manager

На данный момент Head of BA Sector.

Мои компетенции и опыт

Summary

Experienced Business and System Analyst with 12+ years in software delivery across HR tech,

enterprise systems, and digital operations. Skilled in translating business needs into structured

specifications and technical documentation. Proficient in system architecture, API design, and

process modeling (BPMN/UML). Strong communicator and cross-functional collaborator. Crypto

enthusiast with hands-on experience in DeFi platforms, including research into blockchain

whitepapers.

Work Experience

нужен доступ к резюме , Remote — Head of Implementation (Mar 2024 – Present)

нужен доступ к резюме delivers AI-powered HR tech for clients like WHO and UNDP.

- Led end-to-end implementation of AI-driven HR solutions for enterprise clients including UNDP,

WHO, UNFPA, and CERN.

- Managed project lifecycles from kickoff to go-live, ensuring successful onboarding, integration,

and delivery.

- Coordinated between client stakeholders, internal product, and engineering teams to align

expectations and solution scope.

- Contributed to product evolution by translating customer needs into platform features and

scalable configuration patterns.

- Owned project governance, delivery planning, risk management, and performance monitoring

for high-stakes implementations.

- Worked hands-on with low-code tools like ActivePieces and 8n8 to deliver tailored client

automation.

- Led solution workshops and technical alignment sessions with client-side IT and HR

stakeholders.

Netcracker Technology, Minsk, BY — Head of Sector (May 2017 – Jan 2024)

Netracker one of the largest software vendors on telco market. Held dual roles in leadership and

delivery functions from 2017 to нужен доступ к резюме Managed a department of 30+ business analysts across global telecom transformation projects.

- Oversaw resource planning, hiring, onboarding, and skills development for analysts at all levels.

- Defined standard analysis methodologies, document templates, and quality benchmarks for

project delivery.

- Led cross-stream alignment of business requirements across CRM, billing, order management,

and self-care systems.

- Conducted internal audits of requirement artifacts to maintain delivery standards and reduce

rework.

- Mentored team members on stakeholder communication, modeling techniques, and

enterprise-level traceability.

- Supported pre-sales engagements and project estimations by contributing to solution scope and

effort assessments.

- Represented the analysis function in strategic planning sessions with product, PMO, and

engineering leadership.

- Delivered internal training programs to accelerate analyst ramp-up and strengthen domain

expertise.

Netcracker Technology — Business Analysis Lead (Aug 2014 – Jan 2024)

- Led end-to-end business and system analysis for large-scale telecom transformation programs

across BSS/OSS domains.

- Gathered and formalized complex business requirements through workshops and stakeholder

interviews with enterprise clients.

- Modeled business processes (AS-IS/TO-BE) using BPMN and UML; defined system behaviors,

state flows, and use cases.

- Created detailed specifications including interface contracts (API/web services), logical data

models, and user journeys.

- Bridged communication between business stakeholders, architects, and engineering teams

across multiple geographies.

- Managed the analysis workstream in distributed projects with 1000+ FTEs, ensuring traceability

and requirements integrity throughout SDLC.

- Participated in solution validation, test planning, and defect triage during UAT and system

integration phases.

- Facilitated cross-team interactions between billing, CRM, order management, and self-care

platform streams.

Indexium Games — Project Manager (Feb 2014 – Aug 2014)

- Led 12-person team through game concept delivery.

- Handled internal and external collaboration workflows.

Oxagile — Project Manager (Feb 2013 – Feb 2014)

- Delivered Agile-based mobile/web solutions.

- Managed timelines, SCRUM, and prototypes.

life:) — Project Manager / Business Analyst (Jun 2011 – Aug 2012)

- Led product and billing system analysis.

- Coordinated development and UAT.

AventSoft — Business Analyst (Dec 2010 – Jun 2011)

- Designed processes and systems for SMEs.

- Implemented Redmine, Bitrix, and RACI models.

Education

University of Business and Commerce

Bachelor of Economics, Finance & Financial Management (2005–2011)

Certifications

- Domain Driven Design & Microservices

- Project Management Fundamentals

- Enterprise Blockchain Architect

- Software Architecture Mastery

- Agile SCRUM Methodology