Operations Manager

На данный момент Implementation Specialist.

Мои компетенции и опыт

Work Experience

BARS Group
Medical Information Systems Implementation Specialist
November 2024 — July 2025

• Implementation of medical information systems in government institutions
• User training and second-line support
• System configuration according to client requirements

Borderless360
Operations Manager
January 2021 — October 2024

• Building and training teams from scratch
• Automation of financial processes (Xero, Airwallex)
• OKR implementation and business process optimization
• Technical specification development for developers

Project Work
Content Manager / Customer Support
October 2020 — April 2021

• English-language support via Intercom
• Documentation preparation

Key Skills
Core Competencies: 
 - Operations Management
 - Project Coordination
 - Software Implementation
 - Process Automation
 - User Support

Technical Skills:
SQL, Jira, Confluence, Redmine, Asana, Notion, Intercom, Xero, Airwallex

Languages:
Russian (Native), English (Advanced)

Professional Summary
Versatile professional at the intersection of business processes and IT with expertise in:

• IT system implementation and maintenance
• Operational process optimization and automation
• Team building and cross-functional collaboration
• Technical documentation preparation

Seeking an opportunity to contribute my expertise in operations management or project coordination to a dynamic team.