Project manager

На данный момент Project manger.

Мои компетенции и опыт

1. Project Lead | AO "Polieks" (Perm)

Responsibilities:

Leading end-to-end management of digital transformation and investment projects in a manufacturing environment.

Acting as Product Owner for external IT teams: conducting AS-IS analysis, defining technical requirements (PRD/BRD), and managing backlogs.

Employing hybrid methodologies (Waterfall for planning, Agile/Scrum for execution) to deliver solutions.

Managing cross-functional teams of up to 5 specialists and coordinating with stakeholders from sales, marketing, and IT.

Overseeing user training, change management, and post-launch support.

Key Achievements & KPI Impact:

RPA Solution for Tender Automation: Spearheaded a project that automated 70% of routine tender monitoring and analysis tasks. This resulted in a 100% increase in application submission speed and a 25% rise in successful tender bids by minimizing human error. The project achieved full ROI within 7 months due to increased won tender volume.

Bitrix24 CRM Customization: Led the discovery and implementation of a customized CRM system. Initiatives included designing a new sales funnel, automated reporting, and integrations. This increased sales team engagement with the CRM from ~40% to 80%, reduced data entry time by 35%, and improved lead-to-deal conversion by 15%.

2. Project Manager | Profit (Perm)

Responsibilities:

Managed the end-to-end product lifecycle for a cloud-based PBX (telephony) product, from roadmap planning to feature launch.

Formulated and prioritized the product backlog based on customer research, market analysis, and business goals.

Optimized internal workflows and fostered collaboration between development, sales, and support departments.

Analyzed product metrics and conducted customer interviews to inform decision-making.

Key Achievements & KPI Impact:

Product Growth & Retention: Drove the development and launch of key features (CRM integration, IVR builder), which contributed to a 25% increase in customer retention.

Process Optimization: Established a cross-functional feedback loop and improved release processes, reducing critical post-release incidents by 40%.

Business Metrics Improvement: The product initiatives I managed directly contributed to an 18% growth in Average Revenue Per User (ARPU) and a reduction in quarterly customer churn from 5% to 3.7%.

Core Competencies & Methodologies:

Project Management: Scrum, Kanban, Hybrid models, Roadmapping, Risk Management.

Product Management: Discovery, Hypothesis Validation, A/B Testing, Backlog Prioritization (RICE, Value vs. Effort), KPI/OKR tracking.

Technical Skills: Business Process Modeling (BPMN), Basic SQL, Technical Specification writing, familiarity with Architecture.

Tools: Jira, Confluence, Figma, Amplitude, MS Project