Junior Support Engineer

На данный момент Welding team foreman.

Мои компетенции и опыт

A specialist with experience in team management, process building, and technical documentation. Built operational processes from scratch, defined roles and responsibilities, analyzed incidents and implemented improvements to prevent recurring failures. Have hands-on experience in performance tracking, stakeholder communication, and cross-functional collaboration. Intentionally transitioning into IT - the operational background gained in a manufacturing environment provides a strong foundation; the next step is to apply it in a technology-driven setting. A quick learner with new tools - currently working with Trello and Notion, learning Jira, Confluence, and Agile.