Delivery Manager

На данный момент Program Manager.

Мои компетенции и опыт

Over the last 10+ years, I've worked across eCommerce, marketplaces, and digital platforms with Product, Engineering, Marketing, and Operations teams to deliver growth initiatives, improve customer experience, and help businesses scale. 

My experience combines program management, delivery, and business operations with hands-on work in Shopify, subscription commerce, CRO, and digital transformation.

I enjoy improving how teams work by introducing simple processes, lightweight PMO practices, and better planning and tracking. The goal is to make execution more predictable, reduce delivery risks, and give leadership better visibility without adding unnecessary complexity.

Key achievements:

- Contributed to growth initiatives supporting businesses generating $ нужен доступ к резюме + MRR and delivering $2M+ ARR growth 
- Delivered 15+ eCommerce, marketplace, and digital transformation programs from planning through launch 
- Led Shopify migrations, platform redesigns, and system integrations across global teams 
- Improved digital performance through CRO, A/B testing, and experimentation, contributing to 10–12% higher CTR 
- Supported 30% customer growth and a 15% improvement in ROAS through product, marketing, and operational initiatives

Core Skills: Program Management, Business Operations , Product Delivery, Stakeholder Management, Cross-functional Leadership 
eCommerce: Shopify, Subscription Commerce, Customer Experience, CRO
Delivery: Agile, Scrum, Jira, Risk Management, Change Management 
Growth: Digital Transformation, Process Improvement, Mixpanel, A/B Testing, Growth Strategy

I do my best work in fast-paced eCommerce and technology companies where structure, collaboration, and disciplined execution turn ideas into measurable business results.