QA Engineer

Мои компетенции и опыт

Junior QA Engineer with hands-on experience in manual testing of web, desktop, and mobile applications (uTest), backed by background in customer support, routine automation, and defect reporting at Yandex.

Work Experience:

Yandex Pro Financial Support Specialist | Aug 2020 – Aug 2026

1. Processed 400+ tickets/day while maintaining strict SLA standards. 
2. Automated routine workflows using macros to cut response times by 50%.
3. Submitted detailed bug reports (descriptions, screenshots, videos, logs) to the Bug Hunters team and assisted in follow-up investigations.

Manual QA (Crowdtesting) | uTest | Sep 2018 – Aug 2019

1. Performed functional, exploratory, and ad-hoc testing on web, desktop, and Android apps ( нужен доступ к резюме , TeamViewer, Skyscanner).
2. Executed test cases and created clear, actionable bug reports with steps to reproduce and logs.

My knowledge and skills:
• Manual, functional, regression, exploratory, ad-hoc testing
• Writing test documentation (test cases, checklists, bug reports), test design techniques
• Understanding client-server architecture, SDLC, STLC
• API testing with Postman
• Traffic analysis with Charles Proxy/Fiddler
• SQL, Jira, TestRail, Swagger, DevTools, Git, Kibana, JMeter
• HTML, CSS
• ChatGPT, Gemini, Claude