People Operations Specialist / HR Team Partner

На данный момент Project Manager (People Operations Team Development).

Мои компетенции и опыт

🔳 Empathy isn’t softness - it’s strategic clarity: anticipating the needs of today’s and tomorrow’s employees to build a true “I want to work here” workplace and teams that create products with real impact. 

My background combines Project Management with hands-on HR coordination, allowing me to drive organizational efficiency and streamline cross-functional workflows. I maintain and optimize HR documentation to ensure consistency and scalability, while collaborating closely with Payroll, Legal, QA, Support, and Engineering teams to align processes and communication. I love finding ways to communicate with people, building trust rather than making interactions purely procedural (I believe 1:1s become truly insightful and actionable only with trust). 

I focus on making learning comfortable and aligned with individual styles, asking how employees perceive matters, and aligning personal situations with company policies - all to support others in performing at their best. 

🔲 With 8+ years in remote-first environments, I design and scale engagement initiatives, and operational frameworks that strengthen integration and performance. 

🔲 Built knowledge bases and process documentation, reducing employee test errors by 21%, and designed KPIs and operational processes to optimize team performance. Launched onboarding programs, trial days for recruiting team, cutting hiring time from 1 month to 2 weeks, and optimised candidate screening, lowering dropout rates from 15% to 5%. Recruited, trained, and onboarded employees, reducing probation-period attrition from 15% to 7%. 

🔲 I thrive at the intersection of people and process - designing employee-focused frameworks that create clarity and build meaningful connections within teams. I believe high performance starts when every team member understands their role, sees how their contribution drives company success, and feels supported through structured feedback, 1:1 development, and retrospectives.