Operations Coordinator

На данный момент Operations Coordinator.

Мои компетенции и опыт

I have 2+ years of experience supporting operations and internal processes in EdTech, non-profit, and startup environments. In my roles I focused on optimizing workflows, maintaining documentation, and ensuring clarity and structure in team operations.

- At Orbi Stroke Foundation, I coordinated a 15-person team, built a unified database of 800+ medical professionals, and supported fundraising campaigns. I improved donor communication by redesigning newsletter content, which increased conversion rates from 10% to 25%. In addition, I took an active part in strategic sessions on donor engagement, contributing ideas on improving long-term relationships with supporters.

- At ARHA and Materia jewellery brands, I streamlined daily operations by handling logistics and documentation, optimized inventory tracking, and implemented quarterly inventory checks, which improved accounting accuracy. I also liaised with clients and resolved conflicts, contributing to a positive brand reputation.

- At Sort It Out Today (startup), I organized task tracking in Notion, built onboarding resources for new hires, and developed formatting guidelines for internal documents. I conducted competitor benchmarking for pitch decks, contributed to client assessment projects by reviewing transcripts and refining evaluation criteria, and supported cross-functional tasks such as proofreading, confidentiality checks, and translation review.

I am detail-oriented and proactive. I enjoy structuring information, optimizing workflows, and creating documentation that helps teams work more effectively.