Technical Support Specialist

На данный момент Technical Support.

Мои компетенции и опыт

Specialist with extensive experience in technical support, Customer Service and project management, with a deep knowledge of IT and intercultural communication. I have a partial frontend development stack (HTML, CSS, JavaScript, React,) and I also have hands-on experience with CRM systems (ClickUp, amoCRM, Kommo) as well as process automation platforms (Zapier, Make). He is fluent in four languages: Russian (native), English (B2), German (C1) and Spanish (C1), which allows him to interact effectively in international projects and solve technical problems for global clients. Additional technical skills include working with MS Project, systems analysis and strategic planning, supported by experience in managing complex projects involving multicultural teams.